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Focus on Positive Thinking – Turning Negative Statements Into Positive Statements

The Universe delivers what you ask for. And you ask for these things via your thoughts. So, suffice it to say, if you are thinking negatively, the Universe is going to deliver negative things. Don’t you think it’s about time to start changing your thinking patterns right now?

You might say that’s easier said than done. Well, I am here to help you gain a better perspective. It’s easier to do thank you think.

We are trained from a young age to think things are hard and that to get anything and anywhere in life, you have to work hard at it. While in a sense that can be true, but it’s not entirely true. Things only have to be hard if you make them hard. If you think that it takes hard work, then it WILL take hard work. Have you ever noticed people who things just come easily to? Guess what? They don’t have the thought that things need to be hard in order to achieve results. They think thoughts that things are easy to do.

It’s interesting how some people can pick up skills very easily, and others can’t seem to put two and two together in the same skill. Take me for example. I am a natural computer user. I have no fear of the computer. Computers come very easily to me. I am pretty much self-taught on computers. From formatting Word and Excel documents, to playing online computer games, to hand-coding HTML, it all comes very easy and natural to me. And I’m not even entirely sure why. It just does. And I embrace that. To me, my thoughts are computers are easy, they are natural, and they are nothing to be afraid of. Others who can’t seem to pick up computer skills to save their lives have thoughts of computers are hard, difficult, and unfriendly. So, naturally, the Universe is going to deliver to them, a hard time grasping those computer skills.

Now let’s talk next about turning negative thinking or statements into positive thinking or statements. Many people think that they are thinking positively, but they aren’t. And let me share with you why they are not really thinking positively. They make one big mistake. They follow up their thought or statement with a caveat, or a negative twist. Something like, “I feel great… I am in no pain”. Well, guess what, there’s that negative – there’s that “pain” that they thought they were getting rid of.

So, let’s do a little footwork to try to learn how to turn negative statements into positive statements. We need to totally get rid of the negative and keep it completely positive. Let’s start with some examples.

Say someone has a blood clot, or they have heart problems (blocked or clogged arteries). Instead of saying “I want to be free from any blockages or clogging”, let’s try something like “My blood flows through my arteries and veins freely, easily, and effortlessly”. See how that was completely positive, and actually said what the person wanted, and not what they don’t want? That’s what you have to do. Get away from thinking about what you don’t want because the more you focus on what you don’t want, the more you will get what you don’t want. Whether you want it or not, it’s what you are focused on that you will get. Let’s try another example. Say someone wants more money. Instead of saying “I want more money so that I can get out of debt” (see the negative on the end of that statement – debt?). Try something like “I have more than enough cash to provide me the services and goods that I want”. There, that’s completely positive and focuses entirely on what the person wants, instead of what they don’t want. Let’s try one more, just so that you have the idea down pat. Instead of “I feel great today… I’m not having any pain in my back” try “I feel great today… I can move my back freely and easily and have complete flexibility”. Bingo! Completely positive and focused on what the person wants.

I hope you’ve gotten the idea here. Take one thought, right now, that you have been thinking and take all negativity away from it and turn it totally positive. Focus on that positive statement. Give yourself a chance to succeed.

Do not fear success, fear failure. You can only fail if you let yourself. You are the creator of your life, so live well, my friends.

Kelli Jacobson
Entrepreneur, Internet Marketer
Live Abundantly Successful
http://www.liveabundantlysuccessful.com/

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Turning A Negative Into A Positive

1. Be Prepared…
Let’s face it…you can please some of the people all the time, but you’ll never manage to please all of the people all the time.  There will be unhappy customers…that’s the way life is.  There’s not a lot you can do about it…or is there?  Being prepared to take a loss to keep a customer happy may seem like poor business sense at first glance, but think of it this way…if you make him happy today, he’ll reward your efforts by returning to your store time and time again.  Yep, taking a loss today, will pay off in the long run.

2. Be Ready with a “Quick Fix”…
Dissatisfaction multiplies at a rapid rate!  Have you ever complained and waited…and waited…and waited for someone to get back to you?  Yeah, the whole time you’re impatient and disgruntled the problem seems to grow bigger.  Let your unhappy customer know that you are getting right on the problem.  Even if it can’t be fixed immediately, he’ll know that it’s important and a high priority.  

3. Be Professional…
One angry customer plus one angry salesman doesn’t add up to a great solution.  Forget about the mannerisms of the ticked customer, and keep your cool.  Often a professional and calm response will in turn calm and quiet the tirade of the unhappy customer.  And that my friend, is much more likely to get the results you are looking for.

4. Be Responsible…
Go ahead…take the responsibility for the problem…even if it wasn’t your fault.  Hey, an “I’m sorry,” goes a long way toward fixing the problem.  Once you’ve apologized for the inconvenience your customer has experienced, you can get down to the dirty business of fixing the problem. It never pays to fix the blame or make excuses. Customers see right through it, and respect honesty rather than excuses.  Keep your credibility intact with a simple apology.

5. Be Considerate…
Disgruntled customers often fear their complaints will be overlooked and overreact to get the attention they feel they deserve.  Let them be surprised with the sincere consideration you give to the problem, and watch their anger dissapate.  They’ll walk away from a possibly explosive situation with a pleasantly surprised attitude.  They’ll remember that much longer than the problem that brought them to you in the first place.

6. Be Confirming…
It pays to double check on the satisfaction of a one-time dissatisfied customer.  You may even want to reinforce a good relationship with them by offering a special discount on their next purchase!  Getting them back in the habit of shopping with you can only benefit your business in the long run.

7. Be  Attentive to the Cause of the Problem…
Once the customer has been pacified it’s time to get to the root of the problem.  Hey, chances are pretty good that others have been unhappy about the same problem, but haven’t vocalized a complaint…at least to you.  They may very well take the time to gripe to their friends!  Take the time to fix the cause of the problem to avoid similar complaints in the future.

Don’t let customer complaints get you down or cause you to lose future sales opportunities.  In a few minutes you can turn their frown upside down, and make loyal customers out of the most disgruntled.  It just takes keeping your head on your shoulders, and implementing these 7 steps to ensure positive results.

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